FAQs

Answers to the most frequently asked questions by our customers. If you can't find the information you need, please use the Make an Enquiry page or phone 1300 13 9999 and get help from a Customer Service representative.

What delivery options does Harris Technology offer?

Harris Technology offers a number of delivery options, including Same Day and Express delivery or the option to purchase online or by phone and pickup your order from our our Business Centre.

See the Delivery & Store Pickup page for more information on the delivery and pickup options offered by Harris Technology.

Can I order online & pickup from a Business Centre?

Yes. Harris Technology offers the option to pickup your order from our Business Centre when you purchase online. Simply select Business Centre in the Shopping Cart when placing your order.

See the Delivery & Store Pickup page for more information on how the Business Centre pickup process works.

How does Harris Technology handle my concerns?

Harris Technology allows customers to give feedback by phone, email or by completing our Online Survey.

All feedback is handled and documented in accordance with our Security & Privacy Policy.

Why do products not appear in the Shopping Cart?

If you are experiencing problems with products not appearing in the Shopping Cart, this may be because your browser is not configured to accept cookies.

See the Website Requirements page for more information on how to solve any technical difficulties you may be having with ht.com.au.

Why is your website not displaying correctly?

ht.com.au has been optimised for viewing in Microsoft's Internet Explorer 6.0 and Mozilla's Firefox 1.5 browsers. ht.com.au may be viewed using other browser, but minor viewing problems may be experienced.

See the Website Requirements page for more information on how to solve any technical difficulties you may be having with ht.com.au.

What is Harris Technology's Returns Policy?

At Harris Technology we are committed to providing our customers with the best products and services. As part of this commitment, Harris Technology has developed a published Returns Policy to help you finding the quickest resolution to any difficulties you may be having with a product purchased from Harris Technology.

See Harris Technology's Returns Policy for more information.

What payment options do Harris Technology offer?

Harris Technology offers a range of payment options when purchasing: Credit Card, RentSmart, Electronic Funds Transfer, Cheque, Credit Account, and PayPal.

For more information on each of these payment options see the Purchasing & Payments page.

Does Harris Technology offer international delivery?

At this time ht.com.au is not able to calculate delivery charges to addresses outside of Australia. To place an international order please phone 1300 13 9999 and speak to a Customer Service representative.

Payment from international customers is accepted via Electronic Funds Transfer only.