Oracle Licensing

Find answers to questions about licensing Oracle software. If you can't find the information you need, please use the Make an Enquiry page or phone 1300 13 9999 and get help from a Customer Service representative.

Page Index

1. When do you need oracle?

  • “ We are using Microsoft Excel or Microsoft Access as my database”
  • “ We need a Database”
  • “ We need a quote for an HP DL380 and an MSA 500”
  • “ We need to create a report”
  • “ We need to build a website”
  • “ We need to perform financial forecasting”
  • “ We are building an Application”
  • “ Our database isn’t meeting our requirements”
  • “ We want to integrate all our information, financial to operational applications”
  • “ We are finding it difficult to manage all our disparate systems”
  • “ We don’t have any visibility into our corporate performance from dashboards or reporting tools”
  • “ We use open source technologies and run multi-platform environments, not just Microsoft”

    • 2. Licensing

    Software is licensed in two main ways:

    • Named User (NU) – concurrent number of users.
      E.g. If a manufacturing plant has 200 employees and only 20 administrative people, then 20 NU licenses
    • Processor (PR) – used when number of users cannot be determined.
      E.g. Web application; or generally if NU>50

    Most products have minimum requirements but please confirm with the licensing team if you’re not sure. For example, the minimum for Oracle Database Standard Edition Named User is 5 Named User licenses or 1 Processor. When licensing the “additional options”, the number of licenses must match the number of licenses in your associated server license (e.g. RAC option must match the number of Oracle Database Enterprise Edition licenses).

    3. System Hints And Tips

    Within each product group there are 3 main different software levels;

    • Standard Edition One (SE1) – entry level
    • Standard Edition (SE) – suitable for most companies
    • Enterprise Edition (ENT) – high end, advanced features

    4. Technical Support

    Oracle Telephone Support: 13 23 70 (24hr/7days)
    Oracle Web Support: https://metalink.oracle.com (requires Customer Support Identifier, CSI)

    5. Frequently Asked Questions

    • What is the difference between Database/Application Server Standard Edition One (SE1) and Standard Edition (SE)?
      SE1 is for single processor servers with max. 2 sockets/CPUs
      SE is for single or clustered servers with a max. 4 sockets/CPUs in total and has more functionality than the SE1 version
    • Can I upgrade from SE1 to SE?
      Yes. SE1 and SE are built on the same code; all it involves is a simple license upgrade. No reinstallation is required.
    • Does Oracle offer box products?
      No. All Oracle products are available via licensing.
    • What is the ETA for licensing orders?
      5 - 7 working days.
    • Is there Oracle media available?
      You can download all of Oracle’s software free from www.otn.oracle.com
    • Does Oracle accept returns?
      No. Oracle has a no returns policy.

    6. Product Information

    Oracle Work Space  

    Oracle Database

     

    Whether you're a lone developer, small and midsize business, or large corporate enterprise, there's an edition of the world's #1 database tailored to meet your business and technical requirements.

    Learn More
     
    Oracle Business Space Security  

    Oracle MiddleWare
     

    Only Oracle delivers the #1 portfolio of open, world-class middleware products. Three core design principles help drive Oracle Fusion Middleware's leadership position in the market.

    Learn More