Delivery & Store Pickup

Learn about the delivery and pickup options offered by Harris Technology. If you can't find the information you need, please use the Make an Enquiry page or phone 1300 13 9999 and get help from a Customer Service representative.

What delivery options does Harris Technology offer?

At this time, Harris Technology only offers its standard delivery option when purchasing online. Delivery usually takes 3-4 business days (Monday to Friday, excluding public holidays) provided all products are in stock at the time of ordering.

If you require Same Day or Express delivery please place your order by phone on 1300 13 9999.

Alternatively you may purchase online as normal, then phone 1300 13 9999 and quote your Order Reference Number.

How do I calculate delivery for my order?

Delivery can be easily calculated using the Shopping Cart.

Simply add the products you wish to purchase to the Shopping Cart and the Delivery Total will be displayed based on your default delivery address if you are logged in. If you aren't logged in you can enter your postcode and click the update button to see the delivery fee based on that postcode. Delivery is confirmed after the delivery address has been confirmed during the checkout process.

Do I need to be available to receive my delivery?

Harris Technology uses a range of delivery services. Please note orders will not be left unattended.

Australian Air Express (AAE) is used for most deliveries. AAE will leave notification that they have attempted to deliver with a delivery notification card. The card will let you know which Post Office or Australian Air Express depot your goods can be picked up from.

Messenger post is used for Same day delivery.
Same day delivery: If you have requested same day delivery and are not available at the specified delivery address no delivery notification will be left, the order will be returned to the sender by the courier.

Harris Technology contracts a range of courier companies that will also leave a delivery notification card if you were not available at the delivery address. Please call us to on 1300 13 9999 to organise your goods to be redelivered.

Please note: failed deliveries may incur further charges for redelivery. Harris Technology are unable to supply specific times for delivery.

How do I track the status of my order?

The status of all your current and past orders can be viewed using the Order Tracking facility.

Simply log on to the Account section of ht.com.au and select Order Tracking from the list of available options.

What information do I need to pickup my order?

To help our Pre-Paid Collection Locations team members efficiently locate your order in-store please bring with you the Order Reference Number shown when purchasing online.

Payment is required upon collection of your order and photo identification may be requested.

Click, Call Collect Pre-Paid collection service

Harris Technology now offers a Pre-Paid collection service for a range of products at select Officeworks stores. At present this service is available only from these 4 Officeworks locations.

Please Note: There is no Harris Technology stock at the below locations, goods are shipped from our Distribution Centre.

  • 37 Epping Rd, North Ryde NSW
  • 566 Bridge Rd, Richmond VIC
  • 1 Whyalla Street, Fyshwick ACT
  • 270 Lutwyche Rd, Windsor QLD
  • 464 470 Scarborough Beach Rd, Osborne Park WA
  • What is Click, Call Collect Pre-Paid collection service?

    This service is for customers who would prefer to collect orders from a store for Harris Technology range of products.

    Payment is required at time of order, payments options that are not available are EFTPOS, Cash & Cheque.Please Note: Payment on pick up is not available.

    Payment will be charged at point of despatch to select Pre-Paid collection locations within Officeworks.

    Pre-Paid collection service is a free delivery service offered to Harris Technology customers.*

    * Most items can be delivered to Pre-Paid collection locations, exclusions may apply due to heavy weight & large size items & OH&S regulations. A Customer Service Representative will contact you prior to your order being processed to inform you if this service is not available.

    Delivery Schedule for Click, Call Collect Pre-Paid collection service?

    Orders will be processed twice a week, every Tuesday & Thursday from the Harris Technology Distribution Centre. (Excludes Public Holidays order will be processed next working day).

    Goods will be delivered to the below locations with the described delivery schedule below;

    • 37 Epping Rd, North Ryde NSW 3 4 Days
    • 566 Bridge Rd, Richmond VIC 3 4 Days
    • 1 Whyalla Street, Fyshwick ACT 3 4 Days
    • 270 Lutwyche Rd, Windsor QLD 3 4 Days
    • 464 470 Scarborough Beach Rd, Osborne Park WA 5 7 Days

    You will be notified that the goods have been despatched via email.

    You will then be contacted to inform you that goods are now ready to collect from the selected Pre-Paid collection location. If you have any enquiries about this service or have a query on an order that has been placed, please contact 1300 13 9999 and select option 2 to be put through to a Customer Service Representative who will assist you.

    What is the difference between Part Ship & Full Ship?

    If you select to have your order full shipped it will be dispatched only once all the products in your order are available and ready to delivered.

    If you select to have your order part shipped it may be dispatched in stages as the products in your order become available and are ready to be delivered. If your order is despatched in stages additional delivery charges may apply. A Customer Service representative will contact you prior to your order being despatched to confirm any additional delivery charges.

    The Part Ship or Full Ship options can be selected in the Checkout when placing any order online.