Electronic HP Care Pack 4-Hour 24x7 Proactive Care Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL320e Gen8
HP Care Pack 3 Year (24 x 7) 4 Hour Proactive Care Service
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware.
Provides 2-hour response on software support through telephone access to highly trained support personnel.
Updates HP software and select third party software at a predictable cost.
Provides advantageous subscription savings on software updates.
Service Type: Proactive Care
Eligible Options: Technical account manager
Duration: 3 years
Response time: 4 hour HW response
Coverage window: 24 hours a day, 7 days a week
Service method: HW onsite
Warranty coverage: In warranty
AVAILABLE IN THE FOLLOWING AREAS:
Within 80 km from Sydney, Melbourne, Brisbane, Gold Coast, Adelaide, Perth, Newcastle, Canberra
Please call or e-mail us for availability¹
¹ In case of any change to this timeframe one of our staff members will contact you directly to discuss, excludes weekends.
*Our stock is a mix of Supplier and HT Stock.
All shipments are subject to our standard delivery policy.
This product is sold on a No Return basis
Images may differ slightly from actual product
Extended service agreement
Parts and labour
Full Contract Period
24 hours a day / 7 days a week
Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - remote diagnosis - 3 years
Product info support - web knowledge base access - 3 years
New releases update - 3 years
Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
HP ProLiant DL320e Gen8, DL320e Gen8 Base, DL320e Gen8 Entry, DL320e Gen8 Performance, DL320e Gen8 v2, DL320e Gen8 v2 Base, DL320e Gen8 v2 Entry, DL320e Gen8 v2 Performance