HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL320e Gen8
HP Enterprise

HP Foundation Care Next Business Day Service - Extended service agreement - parts and l...

$572
 
 
 
HP Foundation Care Next Business Day Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for ProLiant DL320e Gen8


HP Care Pack 3 Year NBD Onsite Foundation Care

Overview

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.



Benefits
  • Provides access to HP technical resources for problem resolution: Choice of service levels to meet specific business needs.


  • Features
  • Choice of Foundation Care service-level options

  • Escalation management

  • HP electronic remote support solution

  • Basic Software Support and Collaborative Call Mgmt for non-HP software on eligible HP hardware prods

  • Access to electronic support information and services


  • Specifications

  • Service Type: Foundation Care

  • Duration: 3 years

  • Response time: Next business day HW response

  • Coverage window: Standard business hours and days

  • Service method: HW onsite
  • HP
  • Warranty coverage: In warranty


  • AVAILABLE IN THE FOLLOWING AREAS:

    Within 160km from a authorised HP Service Centre

    Estimated Availability

    Please call or e-mail us for availability¹
    ¹ In case of any change to this timeframe one of our staff members will contact you directly to discuss, excludes weekends.

    *Our stock is a mix of Supplier and HT Stock.
    All shipments are subject to our standard delivery policy.

    Important This product is sold on a No Return basis

    Tax

    Ex. GST:$520
    GST Amount:$52

    Details

    Tech Code:AV733
    Manufacturer Number:U2GH2E

    Images may differ slightly from actual product
     
     
    Type
    Extended service agreement
     
    Service Included
    Parts and labour
     
    Location
    On-site
     
    Full Contract Period
    3 years
     
    Response Time
    Next business day
     
    Service Availability
    9 hours a day / 5 days a week
     
    Designed For
    ProLiant DL320e Gen8, DL320e Gen8 Base, DL320e Gen8 Entry, DL320e Gen8 Performance, DL320e Gen8 v2, DL320e Gen8 v2 Base, DL320e Gen8 v2 Entry, DL320e Gen8 v2 Performance
     
     
     
    General
    Type
    Extended service agreement
     
    Service Included
    Parts and labour
     
    Location
    On-site
     
    Full Contract Period
    3 years
     
    Response Time
    Next business day
     
    Service Availability
    9 hours a day / 5 days a week
     
    Details
    Service & Support Details
    Extended service agreement - parts and labour - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday
    Technical support - phone consulting - 3 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday
    Technical support - remote diagnosis - 3 years
    New releases update - 3 years
    Product info support - web knowledge base access - 3 years
     
    Compatibility Information
    Designed For
    HP ProLiant DL320e Gen8, DL320e Gen8 Base, DL320e Gen8 Entry, DL320e Gen8 Performance, DL320e Gen8 v2, DL320e Gen8 v2 Base, DL320e Gen8 v2 Entry, DL320e Gen8 v2 Performance
     
     
     
     

    Quantity: